Any situation that poses an immediate risk to safety — such as burning smells from sockets, sparking wiring, a total power loss, exposed live cables, or repeated tripping of your fuse board. If in doubt, call us and we will advise whether you need an emergency response.

We aim to have a qualified emergency electrician at your door within 1 hour across Tunbridge Wells and the surrounding areas. Our team is on call 24/7, including weekends and bank holidays.

Emergency and out-of-hours call-outs are charged at a slightly higher rate than standard appointments, but there is no hidden call-out fee. We always confirm pricing before any work begins so there are no surprises.

Yes. Every electrician on our emergency team is NICEIC-registered, fully insured, and holds current Part P certification. They carry the parts and tools needed to resolve most emergencies on the first visit.

Switch off the main supply at your consumer unit if it is safe to do so. Keep away from any exposed wiring or water near electrics. Do not attempt repairs yourself. Our team will talk you through any immediate safety steps when you call.

All emergency repairs come with our standard 12-month workmanship guarantee. Any replacement parts are covered by the manufacturer warranty. We will also provide a full safety certificate once the work is complete.